SmartWay LLC

Step 1

When the agreement was made by both parties, the registration with SmartWay LLC must be submitted by the Buyer and the Seller will be contacted to approve the transaction.

When the Buyer is registering with SmartWay LLC it also agrees with all the Terms and Conditions for online transactions, so it is important to be read before.

Step 2

After the transaction is approved by the Seller, an e-mail invoice message will be sent to the Buyer with all the transaction details and further instructions for the payment. The Buyer will get Step-by-Step instructions on how to send and confirm the payment with our Payment Department, so that when the payment is received it will be safe and secure into a trust account.

Step 3

Once the transaction is completed and the payment confirmed, the Buyer will receive an e-mail with all the details about the shipping process, that can take up to 15 working days, depending on the distance.

Insurance: During shipping, all vehicles are insured against damage, loss, theft, etc..

Step 4

At delivery, due to the 7-Day Money Back Guarantee Policy, you will be walked through a PDI (Pre-Delivery-Inspection), performed by a SmartWay LLC tehnical inspector. This PDI describes the vehicle condition at the delivery and should be kept if the vehicle needs to be returned. There is more information about the returning policy in the 7-Day Money Back Guarantee section.

Step 5

According to the 7-Day Money Back Guarantee Policy, if the Buyer is happy and accepts the vehicle, SmartWay LLC pays the Seller and the transaction is complete. If the 7-Day Money Back Guarantee program ends and the Buyer wants to refund the vehicle, this process must start by contacting us. SmartWay LLC will automatically initiate the refund payment process (refund process takes 24-72 hours) and the shipping will be reversed.

Payment Policy

The Buyer must sign the Bill of Sale and then the payment instructions will be sent to him.

After the Bill of Sale is signed the payment instruction will provided into the account
The invoice will contain transaction information and further instructions on how to complete the payment.
Bank Wire Transfer is the most used method.

Bank Wire Transfers are safe, reliable, and immediate.
Bank Wire Transfer offers security for both parties (Receiver & Sender) are automatically verified by the Bank institution in the funds transfer process. Legal institutions are involved in the verification process and that makes any transaction safer.
Bank Wire Transfer use the secure SWIFT network. The SWIFT network sets international standards for moving money between countries. Our Banking institutions are members, which means that money You transfer in the country or overseas is easily traced all the way from Your account to the recipient. SWIFT transfers use unique codes to make sure Your money ends up in the right place. Learn more about Society for Worldwide Interbank Financial Telecommunication (SWIFT).

The following payment methods are accepted:

PayPal
Credit card or debit card
Bank Transfers

To be processed, each payment method takes a different length of time:

PayPal and Credit Cards payments are accepted only for transactions under US $ 2,999.00. PayPal is processed within 1 (one) Business Day of the funds clearing SmartWay LLC's PayPal account. Credit Card is processed within 3 (three) Business Days after receiving the Credit Card authorization form receipt.
Bank Wire Transfer is used as method of payment for transactions over US $ 2,999.00 and clear upon receipt (1-3 Business Days)

Payment Methods Not Accepted

Cash on Delivery
Sending money orders through instant, point-to-point cash transfer services (that aren't banks) such as Western Union or MoneyGram
Cashier Check (mailing checks) or money orders
Paying with Virtual or Crypto-currencies

Note:
Once the transaction has been started, the Buyer does not have the right to change the payment method. There is a strict policy that should be followed for all the transactions. The Terms and Privacy Policy is clearly explained on SmartWay LLC web site so our Customers must know they agree with them when using our services.

Shipping & Inspection Policy

Shipping

SmartWay LLC can also help customers with shipping services, but according to our selling Policy, shipping fees are Seller's liability and will be deducted from the selling price.

Inspection

Please contact us to schedule an inspection appointment. If there is a valid transaction in process, a local inspection can be accepted only based on a settled appointment. An inspection appointment involves special processes that the customers must understand (i.e. Stuff to answer questions, Technical Team assistance, equipment required for such processes, etc.)

Note:
According to SmartWay LLC Terms and Policy for on-line transactions, after a Customer submits a transaction request and his/her transaction is approved, SmartWay LLC Shipping Department automatically starts preparing the vehicle for shipping (the Company system is automatically programmed to schedule transactions and shipments). As a result, the Shipping Department starts to prepare the transaction paperwork and the vehicle is being loaded onto a Flat Bed Trailer, along with other vehicles that have been programmed by the system for shipping at the same time along with Your vehicle, and moved to the nearest warehouse where we have the necessary equipment to prepare it for shipping. In consequence, the vehicle becomes unavailable for inspection.

Guarantee Policy

Guarantee

Safety inspection is being taken before vehicles are listed on SmartWay LLC Technical Inspection Team is verifying all the vehicle on arrival. Clear title is checked, quality, size, psychical conditions (damages, scratches, dents, rust, etc.)

7 Day Money Back Guarantee for you, as a buyer gives You the certainty that You will receive the vehicle You are paying for.
With our standard 7 Day Money Back Guarantee program, which is available for all vehicles sold through SmartWay LLC, Buyers can be sure that the vehicle advertised will be received exactly as described in the original ad or by the Seller. We compare the original description and pictures with the actual vehicle, when an vehicle is listed for sale.

As a long standing part of our community, the staff at SmartWay LLC, have more then 12 years of experience in used car vehicles. This, combined with a wealth of experience with major manufacturers, makes us perfectly placed to assist our customers in the search for their ideal used vehicle. Specialising in affordable family used vehicle, we understand the importance of reliability and safety. Through our friendly and relaxed sales environment, we take the time to find out exactly what our customers' individual requirements are and develop a rapport with them. We offer a warranty on all our vehicles as we want our customers to have a smooth and enjoyable experience when buying from us. We continually have an extensive choice of quality used cars in stock, ranging from affordable runarounds to luxury and performance vehicles, so we are confident you will find something to your liking. However, if you can't find what you are looking for, call now to discuss your needs and we will be happy to help source and match you to a car with your desired specifications. We pride ourselves in developing lasting relationships with our customers so that they return to us time and again. Our reputation for providing an outstanding and personal service has been earned over many years. Potential customers need only check the five-star reviews of our service to see we are a company that can be relied upon. The Company is registered with the Department Of State, Division Of Corporation, State Records & UCC under the name of SmartWay LLC. As a result, with accredited and verified services through the Document Number L192775466, SmartWay LLC is now one of the most recommended dealer and is fully licensed to offers its services to customers.

How it Works